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Terms & Conditions

General

The term 'us' or 'we' refers to The Touch Bodyworks LLC. The term 'you' or 'your' refers to the user or viewer of this website.

Website Usage

By browsing and using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you concerning this website. If you disagree with any part of these terms and conditions, please do not use our website.

Appointment Scheduling

To book your appointments, you must log in and schedule through our online portal. We do not accept appointments made over the phone or via email. You must have an account with us to book appointments through the online portal.

Cancelled & Missed Appointments

Please remember that it is your responsibility to arrive on time for your scheduled appointment, and to notify us of any cancellations or changes as soon as possible.

 

Appointment cancellation requires at least a 24-hour notice to qualify for credit toward another booking. If you arrive more than 15 minutes late to your scheduled appointment, it will be considered missed and cancelled. No refunds or booking credits will be issued for missed appointments.​​

Hair Removal & Shaving Requirements

You must shave the area to be treated at least 24 hours before your appointment. Failure to do so may result in your appointment being rescheduled and may incur additional fees.

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For safety reasons, we cannot perform hair removal treatments on any area of the body that has been waxed or sugared within the last two weeks, or on any area of the body that has been treated with depilatory creams within the last week. If you have any concerns about your eligibility for treatment, please contact us before booking your appointment.

 

Offers and Promotions

Our offers and promotions are subject to change without notice. Only one offer or promotion can be used per purchase, and they cannot be combined with any other offers or promotions.

Package Expiration

All packages purchased through our website are subject to an expiration date, which is determined by the service you have purchased. Please refer to your purchase confirmation for the specific expiration date of your package. Packages cannot be extended beyond their expiration date, and no refunds will be issued for expired packages.

 

Limitations of Liability

We make no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, or products included on this website. You expressly agree that your use of this website is at your sole risk.

 

SMS/MMS Appointment Communication Consent

By booking appointments and accepting the Terms and Conditions of The Touch Bodyworks website, you acknowledge and consent to receive SMS/MMS text messages related to appointment reminders, appointment cancellations, feedback requests, and other appointment-related information. This communication may include, but is not limited to, notifications about upcoming appointments, changes to scheduled appointments, and requests for your valuable feedback.

 

Consent to Receive SMS/MMS Communications:

By agreeing to these Terms and Conditions and using the services provided by The Touch Bodyworks, you expressly consent to receive SMS/MMS text messages to the phone number provided during the booking process or subsequently updated in your account settings.

 

The SMS/MMS text messages may be sent by automated systems and may include important information regarding your appointments, such as reminders, changes, or cancellations.

 

Message Frequency and Data Rates:

The frequency of SMS/MMS messages sent to you may vary depending on your scheduled appointments and interaction with our services.

 

Message and data rates may apply depending on your mobile carrier plan. You are solely responsible for any charges incurred from receiving SMS/MMS messages, and The Touch Bodyworks disclaims any liability for such charges.

 

Contact Information and Privacy:

The phone number you provide for SMS/MMS communications will be treated per our Privacy Policy. Your contact information will be used solely to deliver appointment-related communications and will not be shared with third parties for marketing purposes. We take your privacy seriously and employ reasonable security measures to protect the confidentiality of your information.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time, and without prior notice to you. Your continued use of this website after any changes to these terms and conditions shall constitute your acceptance of such changes.

Refund Policy

All sales, both online and in person, are considered final. By engaging in any transaction for services offered, you acknowledge and agree that all sales are final. We do not offer refunds or exchanges for any services purchased unless otherwise specified in a separate written agreement.

For services offered in packages or bundles, it is important to note that no refunds will be issued for sessions or services that remain unused after the expiration date of the package. We encourage our customers to utilize their purchased services within the specified timeframe to maximize the value of their purchase.

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